Inclusions

This text outlines the services included in a travel package:

• Transfers by AC Vehicle: Transport will be provided in an air-conditioned vehicle for transfers.
• Assistance on Arrival: Help will be available when you arrive at your destination.
• All Sightseeing as per Itinerary by AC Vehicle: All scheduled sightseeing activities in the itinerary will be conducted using an air-conditioned vehicle.
• Accommodation on a Double/Twin Sharing Basis with Breakfast: You will stay in a hotel with either double or twin beds and breakfast will be included.
• Driver Charge / Bhatta, Toll, Tax, Parking Charge etc.: All expenses related to the driver, such as allowances, tolls, taxes, and parking fees, are covered in the package.

Exclusions

This passage outlines various travel-related expenses. Here's a clear breakdown:

• Airfare/Train fare: Includes a 5% Goods and Services Tax (GST).
• Boat Ride: Cost associated with boat transportation.
• Guide Charges: Fees for a tour guide or language assistance.
• Monument Entrance Fees: Costs to enter historical or cultural sites.
• Travel Insurance: Coverage for unexpected travel-related issues.
• Personal Expenses: Costs for drinks, phone calls, laundry, etc.
• Additional Expenses: Costs incurred due to flight delays, cancellations, bad weather, political issues, or technical problems.
• Other Services: Any services not mentioned above.
• Temple Puja: Costs associated with religious ceremonies or rituals.

In summary, it details various costs travelers may encounter during their trips, some of which may not be included in a package or itinerary.

Payment Policy

Here's a clear and concise explanation of the provided text:

• Booking Confirmation: The company will only process bookings after receiving a written confirmation email from the client.
• Pre-Booking Process: Once the confirmation email is received, the company will initiate the pre-booking process.
• Tentative Room Holding: The company will tentatively reserve hotel rooms as specified in the package for a limited period (cut-off time). After this period, the reservations may be released.
• Advance Payment Requirements:
  • A booking is confirmed only after a 50% advance payment is made within the cut-off period.
  • Full payment (100%) must be completed at least 30 days before the check-in date to secure the booking.
• Government Tax Increases: Any increases in government taxes will be added to the room rates and meal costs.
• Final Confirmation Voucher: Once the full payment is received, the company will issue a Final Package Confirmation Voucher.

Cancellation Policy

Here's a clear and concise explanation of the cancellation policy:

• Cancellation 30 Days Before: If you cancel on or before 30 days from your arrival date, a 10% processing fee of the total package cost will be deducted. Balance amount will be refunded to original payment method within 5-10 working days.
• Cancellation 20 to 29 Days Before: If you cancel between 20 and 29 days before, you will receive a 50% refund of the total package cost. Balance amount will be refunded to original payment method within 5-10 working days.
• Cancellation Less Than 20 Days: If you cancel less than 20 days before your arrival or do not show up, there will be no refund.
• Peak Season Bookings: There are no refunds for bookings made between December 15 and January 15.
• Transport Tickets: Cancellation charges for transport tickets will follow the rules set by the respective authority.